Thank You for Visiting AWOIP Online.
How We Collect Personal and Non-Personal Information Through the Online Services
We collect two kinds of information through the Online Services: non-personal information and personal information.
The non-personal information we collect includes: the visitor’s browser type, device type, and operating system; area(s) of the Online Services visited; date and time of access; host or Internet service provider (ISP) information; and identification of the referring site (any site from which the visitor accessed the Online Services). We use this information to track the total number of individuals using the Online Services and to guide our efforts to improve the Online Services.
We also collect personal information that can identify a visitor or user, including but not limited to, name, address or other contact information, and policy information, only when you voluntarily provide it, and we use that information solely for purposes that are clearly identified on the Online Services.
In addition, certain of the Online Services may collect precise information about the location of your mobile device, but only with your express consent. Once you have consented to the collection of the precise location of your mobile device, you may adjust this consent by managing your location services preferences through the settings of your mobile device. AWOIP does not seek or knowingly collect personal information from children under the age of 13.
Access to pages or services with content specific to agents, brokers and customers is password-protected and requires registration. Personal information acquired through registration is kept confidential and will not be disclosed to third parties except as may be permitted or required by law.
Depending upon your relationship with us, you may receive other privacy notices from us providing additional detail about our privacy practices.
How We Use Your Information
We may use the information we collect through the Online Services for a number of purposes, including:
- to provide you with products, services, or information you request;
- to provide you with information about the Online Services or required notices;
- to deliver marketing communications or promotional materials that may be of interest to you;
- to improve the services we provide to you and the usefulness of the Online Services;
- to customize your experience when using the Online Services; and
- to prevent and detect fraud, infringement, and other potential misuse of the Online Services.
We also may anonymize, combine or aggregate any of the information we collect through the Online
Services or elsewhere for any of these purposes or for analyzing usage statistics and trends.
Blogs and Other Interactive Features
We may offer blogs, online forums or other interactive features on the Online Services that enable consumers to share information about our services or other issues of interest. You should be aware that any communications you submit or post to any such interactive features on the Online Services may be viewable by other participants or users. Therefore, you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit for such interactive features, whether or not it contains personal information about you.
How We Collect, Use and Protect Social Security Numbers
AWOIP may collect Social Security numbers (“SSNs”) in the course of our business. We strive to protect the confidentiality and security of SSNs in our possession, custody or control by (i) limiting access to SSNs and (ii) maintaining reasonable administrative, technical and physical safeguards to protect against the loss, misuse or unlawful disclosure of SSNs. We do not share SSNs for marketing purposes.
How We Use “Cookies”
Security of Internet Communications
The Internet is not a secure medium. We employ administrative, technical and physical safeguards to protect personal information but cannot assume any responsibility for any harm, loss or damage you may experience from transmission of information by or to AWOIP over the Internet.
How to Access and Correct Your Information
If you would like to access and correct personal information you have submitted to us through the Online Services, please log in to your account for the particular Online Service or send a letter to the address below requesting to see your information. We will be happy to make corrections whenever possible but may not be able to provide information relating to investigations, claims, litigation and other matters.
Please address requests to:
Attention: Privacy Inquiries
P.O. Box 933
Hanover, PA 17331